Faqs

Faqs

Call or email Home Exposure Photography today to book an appointment
There are busier times when more notice is needed (a week or so), and times when you can make a next-day booking. We will always do our best to accommodate a last minute or urgent booking.
Turnaround time for receiving finished photos is 24-hours. For feature sheets, slideshows and online viewers, the turnaround is 48-hours (sooner whenever possible).
Yes. With our rush service, we will have the images delivered to you the same day. If you need a same-day service, please inform us at the time of booking. We cannot guarantee being able to accommodate your rush order request, however we will always do our best to accommodate a rush. There is a $30 same-day service fee.
How long will the photo shoot take?
Yes, there are many things you can do to make the photo shoot more successful! Please see our section on preparing a home for photos for all the details. Although we are always happy to make small adjustments when we arrive such as opening blinds, turning on lights and adjusting pillows, we will otherwise be shooting as-is and it is up to the seller to prepare the home and remove personal items. In order to focus on homes that are ready for photos, we no longer photograph rental units that have not been staged or professionally cleaned.
Staging is an important step in preparing a home to be sold, and is a big job in itself. We decided to stick to what we are experts at – photography, so no we do not do staging. We do recommend getting a home staged before we arrive though, as staging is also shown to help homes sell more quickly.
Photos are sent as jpegs in a .zip file. You will receive the .zip file by email. If you are are not familiar with opening .zip files (which takes about 30 seconds), let us know and we will provide you with easy instructions.
Yes. Let us know if you would like a second-location shoot (for which there is a $20 charge).
Yes. We provide you with photos that are MLS-ready and which have been updated to meet the specifications of the new Matrix MLS system. If you require larger sized images, just let us know and we will also send your photos in a high-resolution size at no extra charge.
No. Arrangements can be made to get us a key and we can leave the key in a lock box, etc, when we are done. However we do have a policy that if there is a homeowner present during the shoot, you or someone from your office must be present as well. We are also able to pickup or drop-off keys, for which there is a $20-$40 charge, depending on driving distance.
Due to the nature of the industry, we understand that there are many occasions when it is necessary to reschedule or cancel an appointment. Appointments can be cancelled or rescheduled up to the day before the appointment at no charge. However, there is a $40 fee for missed appointments or same-day cancellation.